Quote:
Originally Posted by NH001
After a bit of personal fault finding after a 50MB upgrade I realised my new Virgin supplied router is faulty. Plugging direct to modem and getting 40MB+ speeds on my laptop. Using the Netgear router only getting 1 - 2MB.
When I reverted back to my old trusted Linksys was getting 30 - 40MB. Calling support they pasted me to Netgear who after a bit of playing with settings want me to return for a replacement.
Has anybody else had any problems?
Also a bit irritated that either I needed to pay £15 to have a new one delivered and swapped or I can post off to Essex and then a replacement will be sent out. I may speak to VM about this again as surely if they supplied something faulty then I should not be out of pocket?
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It seems everyone is saying the router and modem are eqipment of virgin media surely if this is so then they should sort all this out for you
