Cable Forum - View Single Post - Returning Faulty Netgear Wireless N Router

NH001 · 02-04-2009, 19:05

After a bit of personal fault finding after a 50MB upgrade I realised my new Virgin supplied router is faulty. Plugging direct to modem and getting 40MB+ speeds on my laptop. Using the Netgear router only getting 1 - 2MB.

When I reverted back to my old trusted Linksys was getting 30 - 40MB. Calling support they pasted me to Netgear who after a bit of playing with settings want me to return for a replacement.

Has anybody else had any problems?

Also a bit irritated that either I needed to pay £15 to have a new one delivered and swapped or I can post off to Essex and then a replacement will be sent out. I may speak to VM about this again as surely if they supplied something faulty then I should not be out of pocket?

02-04-2009, 19:05	#1
NH001 Inactive Join Date: Jan 2006 Posts: 77	Returning Faulty Netgear Wireless N Router After a bit of personal fault finding after a 50MB upgrade I realised my new Virgin supplied router is faulty. Plugging direct to modem and getting 40MB+ speeds on my laptop. Using the Netgear router only getting 1 - 2MB. When I reverted back to my old trusted Linksys was getting 30 - 40MB. Calling support they pasted me to Netgear who after a bit of playing with settings want me to return for a replacement. Has anybody else had any problems? Also a bit irritated that either I needed to pay £15 to have a new one delivered and swapped or I can post off to Essex and then a replacement will be sent out. I may speak to VM about this again as surely if they supplied something faulty then I should not be out of pocket?