Thanks Ben, appeciate the quick response.
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Originally Posted by BenMcr
It is certainly avalaible for existing customer upgrading to or on XL tv.
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So i was outright lied to?
Quote:
Originally Posted by BenMcr
It is likely that it is the Loyalty discount that is stopping agents offering you the £49 price. I would try again as there isn't anything specific to say customer on Relation bundles don't qualify
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If bundle offers dont restrict me from this offer, then why say that? Again lied to.
Quote:
Originally Posted by BenMcr
For all existing customers (wether paying £49 or £99 for it) there is the requirement to keep the existing STB for £5 a month to get any reduction from £150
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Wasn't aware of this but would not put me off purchasing, in fact a pretty neat idea, means my son can watch tv in another room and i wont have to watch cartoon network 24/7!
Thanks again ben, i've only spoken to the one girl about the offer but it seems she had no clue or for some reason was just didnt want me to get V+. Shame i have to post on internet forums and ring a bunch of times until i finally find someone at virgin who knows about the offer and can let me have what i should be entitled to. Will call when i get home from work and let you know how i get on.