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Russ · 02-04-2009, 10:28

Admiral use Indian callcentres in the evenings purely because they want their UK staff to enoy the benefits of having a 9 to 5 day. They're one of the few companies that use offshoring but not for financial reasons.

The whole data protection thing was brought up a few years ago - apparently no infomation is stored in those countries, it's all retreived from the UK.

02-04-2009, 10:28	#23
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Virgin media off shore call centres Admiral use Indian callcentres in the evenings purely because they want their UK staff to enoy the benefits of having a 9 to 5 day. They're one of the few companies that use offshoring but not for financial reasons. The whole data protection thing was brought up a few years ago - apparently no infomation is stored in those countries, it's all retreived from the UK. __________________ From Jim Cornette: “Ty, Fy, bye”