Cable Forum - View Single Post - Speed and performance issues in the Derby area?

*sloman* · 01-04-2009, 18:52

I'm in Derby, perfect connection 99% of the time & max ping of 50ms to London speed test.

Give VM a call, i had problems all the time the chap from Tech support moved me to UBR05.

He said the UBR's have a traffic light rating

Black = Over subscribed to hell
Red = Over subscribed
Amber = slightly over subscribed
Green = All good

UBR05 was Green the others were Amber, Red and even Black

TBH i don't know VM's network inside out so this could have been a load of bull but it seemed to work!

PS I spoke to UK Tech support not India who just tell you to unplug wait 30 seconds etc...!!!

01-04-2009, 18:52	#30
sloman Inactive Join Date: Nov 2008 Location: Cheryl Cole's pants / Derby Services: 100MB, M Phone and XL TV (1x Tivo, 1x Samsung V+) Posts: 518	Re: Speed and performance issues in the Derby area? I'm in Derby, perfect connection 99% of the time & max ping of 50ms to London speed test. Give VM a call, i had problems all the time the chap from Tech support moved me to UBR05. He said the UBR's have a traffic light rating Black = Over subscribed to hell Red = Over subscribed Amber = slightly over subscribed Green = All good UBR05 was Green the others were Amber, Red and even Black TBH i don't know VM's network inside out so this could have been a load of bull but it seemed to work! PS I spoke to UK Tech support not India who just tell you to unplug wait 30 seconds etc...!!!