Hi Chris, think i may just have to go down yoru route there

Tried calling BT a couple of times to be confronted as usual by the "NOT out problem call your ISP"
I know it's not a VM fault, so no reason for me to complain to them, just to be told the same lol
My noise and atenuation levels remain roughly the same 24/7. Connection levels well lets say are now bouncing between 2100kbs down to 700kbs at times.
Funny thing was i work mate just asked me today, how mine was as he is now getting 16meg on adsl on the next exchange to mine, when he changed ISP.
Think i am just going to badger BT for another week. But one can only take so much stonewalling, not CS fault.