[matchey]

I am directly connected to the modem from my PC via the Ethernet cable.
Modem Config. is as follows:

Name: WebSTAR EPC2100R2
Modem Serial Number:213888438
Cable Modem MAC Address: 00:1c:ea:69:d6:04
Hardware Version: 2.1
Software Version: v2.0.2r1256-060303
Receive Power Level: 11.1 dBmV
Transmit Power Level: 39.5 dBmV
Cable Modem Status: Operational
Downstream Status: Operational
Channel ID: 30
Downstream Frequency: 299000000 Hz
Modulation:256QAM
Bit Rate: 20480000 bits/sec
Power Level: 11.0 dBmV
Signal to Noise Ratio: 40.3 dB
Upstream Status: Operational
Channel ID: 4
Upstream Frequency: 25800000 Hz
Modulation:16QAM
Bit Rate: 768000 bits/sec
Power Level: 39.5 dBmV
Cable Modem Status: Operational
Time Since Last Reset: 5 days 23h:52m:31s
Configuration File:
Cable Modem Certificate: Installed