Quote:
Originally Posted by chickendippers
On the plus side now a Philippineo will be able to feed their family in a country where the social security system is doubtless less developed than our own.
As a customer this is a real blow to the quality of service. VM know that people don't like the off-shore call centres according to their "We Hear You" website.
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I cant find the 'we hear you' page on the web. Is it somewhere that you can actually tell thm things or just where they tell us what they are supposedly doing to improve?