Quote:
Originally Posted by scu11y69
http://www.speedtest.net/result/440876548.png
theres ya link after 6 phone calls to 50mb support today and 2 ov them being rude and not helping they ended up telling me its my router thats faulty so tranfered to netgear who said its not down to them back on to virgin who said they cant even transfer calls to netgear so i was lying they would now contact netgear.they phoned back and said 1 will be here in 3days. thing is im connected direct to modem NOW!!!! and you see the results
am i in my rights to canceal my contract as im sure there is a 28day cooling off period and get my conection fee and install refunded??????
|
If that is connected direct then it looks like the is an issue on the connection as your upload is more or less what you should expect but your download is way to low, have Tech Support given you any reason for this at all as it does look like you will need to call back preferably during normal office hours.