Cable Forum - View Single Post

nefu · 30-03-2009, 13:37

Whilst having sympathy for UK workers losing their jobs, I do feel we should not assume all overseas call centres will be worse than the ones in the UK. I regularly speak to a global software company who have their customer service office in Manilla and they are brilliant, conversely I have dealt with some extremely rude/arrogant people in UK call centres (not VM however!).

30-03-2009, 13:37	#15
nefu cf.member Join Date: Nov 2003 Location: Swindon Services: XXL Broadband, XL TV, Tivo, V+, XXL phone, several mobiles! Posts: 86	Re: Virgin media off shore call centres Whilst having sympathy for UK workers losing their jobs, I do feel we should not assume all overseas call centres will be worse than the ones in the UK. I regularly speak to a global software company who have their customer service office in Manilla and they are brilliant, conversely I have dealt with some extremely rude/arrogant people in UK call centres (not VM however!).