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Old 29-03-2009, 18:16   #1
ukacidman
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Join Date: Mar 2009
Posts: 3
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Unhappy Virgin media off shore call centres

virgin media have annouced over the lst couple of days that two of the majour sales offices based in Nottingham and Dudley are to be closed
as off July and October. and all future calls will be diverted oversea to Manilla in the Phillipenes. the decesion has been made so there share holders can save about 40 % on annule cost.

So has of October any new customer wanting to speak to somebody about arranging a good deal. will now have to speak to some facelss nobody thousands of miles away who will be reading from a script and no knowledge of the servises.
Im one of the unlucky staff members whose has had his job taken away from him, just in the name off paying some guy overseas a cheaper wage packet.
I now face a uncertain future and today current climate of recession,
Ive a morgage to pay and two childen to feed and cloth.
thanks virgin

You thoughts please.
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