Cable Forum - View Single Post - Account upgraded 20Mb, modem not upgraded

General Maximus · 28-03-2009, 08:32

when mine was upgraded to 20mbit many moons ago I didn't even have to restart it, the dudes on the phone did while i was on the phone and it worked straight away. Apart from the fact that you haven't actually been upgraded yet, you need a new modem as well. If you give them a buzz they'll post one out to you and you just plug it in as a replacement to the old one and thas it is, it will sort itself out and you don't need to do anything else.

28-03-2009, 08:32	#9
General Maximus cf.mega poster Join Date: Nov 2008 Location: Lincoln Services: phone + 1gbit BB + SkyQ Posts: 11,021	Re: Account upgraded 20Mb, modem not upgraded when mine was upgraded to 20mbit many moons ago I didn't even have to restart it, the dudes on the phone did while i was on the phone and it worked straight away. Apart from the fact that you haven't actually been upgraded yet, you need a new modem as well. If you give them a buzz they'll post one out to you and you just plug it in as a replacement to the old one and thas it is, it will sort itself out and you don't need to do anything else.