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Originally Posted by BenMcr
It does - if you are already on XL. If you get upgraded the flash won't come up until the next time someone goes into the account.
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Why can't it be the case through all the range?
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The agent that does the upgrade should check if a new modem is needed
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It would help a lot if they did. there could be loads of people on 20MB with a modem that is incapable of giving that speed. and they could be on it for months and months.