Cable Forum - View Single Post

NormCash · 27-03-2009, 09:34

It just so happened that earlier this week I had been considering leaving VM completely and moving over to O2 for broadband and BT for phone. As I am a current O2 mobile customer, the deal I was being offered was pretty good. I gave VM a call to let them know that I was considering this, and was offered a much improved deal to my current one.

Included in that deal was a wireless router which arrived yesterday.

In the course of my investigations into what was going on with my connection, I discovered that there is a known compatibility problem between Windows Vista and some USB devices, including modems and routers. This is something to do with the default settings in Vista's Power Plans, which send spurious signals to USB devices causing them to disconnect or reset periodically.

So, if you are having intermittant disconnect problems, ask yourself these questions: 1) Do I use Vista as my operating system, and 2) Is my modem/router connected to my computer via USB?

If the answer to both of these question are Yes, the solution may be as simple as changing your connector cable from USB to ethernet. I had to do that yesterday when installing my new wireless router. To test things out, I set some downloads running last night before I went to bed. When I checked this morning, they were still running away quite happily.

I'm actually beginning to think that my problem is solved (knock on wood).

27-03-2009, 09:34	#15
NormCash Inactive Join Date: Nov 2003 Location: Glasgow Posts: 55	Re: internet timing out It just so happened that earlier this week I had been considering leaving VM completely and moving over to O2 for broadband and BT for phone. As I am a current O2 mobile customer, the deal I was being offered was pretty good. I gave VM a call to let them know that I was considering this, and was offered a much improved deal to my current one. Included in that deal was a wireless router which arrived yesterday. In the course of my investigations into what was going on with my connection, I discovered that there is a known compatibility problem between Windows Vista and some USB devices, including modems and routers. This is something to do with the default settings in Vista's Power Plans, which send spurious signals to USB devices causing them to disconnect or reset periodically. So, if you are having intermittant disconnect problems, ask yourself these questions: 1) Do I use Vista as my operating system, and 2) Is my modem/router connected to my computer via USB? If the answer to both of these question are Yes, the solution may be as simple as changing your connector cable from USB to ethernet. I had to do that yesterday when installing my new wireless router. To test things out, I set some downloads running last night before I went to bed. When I checked this morning, they were still running away quite happily. I'm actually beginning to think that my problem is solved (knock on wood).