[moroboshi]

It's clear we need some action from the governent on this. ISPs need to be forced to give a minimum speed to their customers, and it shouldn't be much less than the sold as speed. So for a 20mbit connection, if they ever dip below 18 mbit there should be automatic compensation and penalties.

I'm supposedly on 20mbit from Virgin but it's often below 0.5mbit. After countless emails and phone calls they've finally admitted my area is over subscribed. Their service is a joke, and their ridiculous mother of all broadband adverts should be banned as they clearly are selling something which they cannot deliver.