Quote:
Originally Posted by Gary L
Remember who I actually work for. did I ever tell you?
No disrespect, but Ben has had to correct you quite a few times in the past  |
Ben rightly corrects me on Customer Service issues as that is his job if I get it wrong and I often put that in those posts that Ben will correct them if required.
I am Broadband Technical Support and I know what I am talking about here is correct, if the config file is encrypted what bearing does it have on you as you do not need to be able to read it, I as a support agent can tell in seconds what speed you are on when you call in using my online tools.
All you need to see is the configuration file page as shown below, do you think the is a conspiracy going on!
Network Access :
Allowed
Maximum Downstream Data Rate :
20480000
Maximum Upstream Data Rate :
768000
Maximum Upstream Channel Burst :
1600
Maximum Number of CPEs :
1
Modem Capability :
Concatenation Enabled, Fragametation Enabled, PHS Disabled