ok these all sound like great suggestions

i'll try them out as soon as i can get an ethernet cord strung lol hopefully this will at it takes to get it fixed

i tried phoning my ISP a few months ago- what a waste of a couple hours! their tech people knew absolutely nothing i was trying to get moms comp online and after an hour or more of trying things he suggested he finally said i have no idea whats wrong and i'd have to look at it in person to figure it out so i'd suggest bringing it to a trained computer person! useful eh? stupid yourlink lol