Quote:
Originally Posted by NH001
I've had an upgrade from 20mb to 50mb this am (M33 areas) and made a school boy error! I had already set up Wireless so engineer justed needed to swap out router. He did this (11am ish) and called in but said could not activate due to a system crash.
He said to switch on modem in about an hours time and somebody will call to complete activation. At about 1.30 switched on and no signal. Called faults but guy did not really understand about the upgrade but did get a signal back. I don't think anybody will ever call me to "complete the upgrade" but not sure what they will do anyway.
However, my speeds are now around 3MB as apposed to 19MB I was getting. I assume I need to register as a fault but before I do:
- Can anybody confirm they are currently getting around 50MB, ideally in Sale area?
Looks like my IP has moved from 86.28.211 to 86.28.221.
Thanks.
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Ive hit 50MB plenty of times on my ps3, but no where near on my pc or laptop, partly due to their age and the fact they are both wireless, have you tried going just through the modem and bypassing the router, obviously through ethernet not wireless, just to make a comparison.
I would imagine your ip has changed because youve now moved onto the new docsis 3 network.
Also i was told not to expect full speed initially, as it can take up to 24 hours before you hit the magical figure.
You should recieve a phone call at some point asking you how the install went, i did.