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Re: how do i wire up socket
If the cables are insecure, perhaps from a poor installation, you should be contacting Virgin Media to get them to ensure the installation is protected.
Wiring on the street side of the master phone socket should not be touched by the consumer. Indeed wires external to the property, unless they are properly jointed are very likely to fail at the connection due to moisture ingress and other issues. Again call Virgin Media for a proper fix.
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