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NormCash · 26-03-2009, 12:01

Thos sounds like exactly the same problem that I'm experiencing at the moment. Connection drops out after 15-20 minutes use. Reboot of either modem or computer re-establishes it.

I've just had a VM engineer visit. He witnessed the problem actually occurring, but wasn't able to definitively diagnose it. "Stumped" and "baffled" were 2 of the word he used.

A bit of googling has alerted me to the fact that there seems to be a known compatibility problem between Windows Vista and some modems/routers. Various other possible solutions are recommended - disabling TCP auto-tuning, disabling internet connection sharing. I've done these, and still have the problem. The engineer is going to call me back later today to see how things are going (5-stars for this engineer, by the way!!). I'm going to tell him about the compatibility issue and see where we go from there.

Has anyone else out there experienced this problem??

26-03-2009, 12:01	#11
NormCash Inactive Join Date: Nov 2003 Location: Glasgow Posts: 55	Re: internet timing out Thos sounds like exactly the same problem that I'm experiencing at the moment. Connection drops out after 15-20 minutes use. Reboot of either modem or computer re-establishes it. I've just had a VM engineer visit. He witnessed the problem actually occurring, but wasn't able to definitively diagnose it. "Stumped" and "baffled" were 2 of the word he used. A bit of googling has alerted me to the fact that there seems to be a known compatibility problem between Windows Vista and some modems/routers. Various other possible solutions are recommended - disabling TCP auto-tuning, disabling internet connection sharing. I've done these, and still have the problem. The engineer is going to call me back later today to see how things are going (5-stars for this engineer, by the way!!). I'm going to tell him about the compatibility issue and see where we go from there. Has anyone else out there experienced this problem??