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Old 25-03-2009, 20:47   #2
haydnwalker
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Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 42
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
haydnwalker has reached the bronze age
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Re: Legal Obligation?

They would be obligated to advise if a service wasn't available when you ordered it.

What do you mean by "can't provide" though? Do you mean, not in a cabled area? or can't supply the speed you pay for? Because it is still a contended service, and if you are in an oversubscribed area, then no, they aren't obligated to inform you of this.
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