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caph · 25-03-2009, 20:42

Do Virgin have a legal obligation to inform new customers that they can't even provide the old bottom tier (2Mb) to people who sign up for 20Mb (the top tier in many areas) in certain areas?

Does anyone with any legal expertise know?

And would this obligation extend to advertising? I'm sure we've all seen the "mother of all broadband" adverts which has rubbed salt in to the wounds for many of us.

25-03-2009, 20:42	#1
caph cf.geek Join Date: Jun 2007 Posts: 563	Legal Obligation? Do Virgin have a legal obligation to inform new customers that they can't even provide the old bottom tier (2Mb) to people who sign up for 20Mb (the top tier in many areas) in certain areas? Does anyone with any legal expertise know? And would this obligation extend to advertising? I'm sure we've all seen the "mother of all broadband" adverts which has rubbed salt in to the wounds for many of us.