Quote:
Originally Posted by Gary L
There's a reason why you can choose priority. especially when Virgin is involved.
You know quite a bit. do we just have to ask you a specific question before you tell us something you wouldn't normally be helpful and tell us anyway? 
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Selfcare has been receiving some upgrade love so that it's ready for people to do their upgrades. I believe this is both for early registration and for opt-out from upgrade.
Ben knows as much as anyone who works in customer relations, you'd expect them to receive briefings on such things to deal with queries.