http://news.bbc.co.uk/1/hi/health/7959730.stm
Sad and shocking!
Our experiences of the NHS with our disabled son over the years are indicative of the problem. We've been lucky to have a very good paediatrician for the last 5 years but have found our other dealings with the NHS to be frustrating in the extreme. The problem is characterised by an inability of staff ranging from ambulance personnel to nurses and even specialists to take on board the problems our little lad has and all too often an unwillingness to listen to what we're telling them about his needs/issues and a reluctance to modify their procedures in order to lessen the trauma caused to him and improve the chances of a successful outcome.
I am certain that the vast majority of these people care passionately about what they do but it's clear to me that there is a distinct lack of training within the NHS in how to deal with the physically/mentally disabled and those with special needs in general.
I'm hoping that this report may go some way to addressing the problem.