Quote:
Originally Posted by Stabhappy
My word that's attrocious. Ring up retentions and get a sizeable chunk cut off your bill, if you can put up with it until then. If not, move provider. It will be worth checking retentions first -mentioning that you have had this issue for a while-. They should refund a portion of the bills you've been paying as of course you have not been recieving an even moderatly acceptable service.
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Thanks for your reply mate, yeah we have been given a permenant 25% bill reduction until its sorted but no rebate for past 6 months
I wondered if anyone else here was from Enfield and had the same problems as i know there are 2 local exchanges and people down the road in Edmonton dont suffer with this problem at all. It would be nice to know im not alone as Virgin would never tell me if I was alone in reporting my problem to them.