I've been waiting for Caller ID for so many years that I have lost count of how long it's been now. I've also lost count of the amount of times CS have told me "oh it will be available in about 6mths time"! I've come to the conclusion that it's never going to be available in my area so if I want it I will have to go over to BT. I know their excuse is that it costs money to do all the changes to enable Caller ID in ex C&W areas, but surely if they start to lose customers over it then it's worth the investment
