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Old 19-03-2009, 02:11   #24
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
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Re: if my speed goes much slower it will stop

Quote:
Originally Posted by Retrovertigo View Post
That will be my next step if this router doesn't help then! I was hoping moaningmags would come back and say something like "your area is flooded with connections, VM are nuts" - just so that I knew I wasn't crazy seeing the appalling speeds I've been getting.
as i said if u cant get any joy from Virgin themselves contact the ISPA

Sometimes they need a kick up the butt to get them into line and find and sort the problems thats occuring.

The Thing is what i find is tech support will sometimes report the problem but then getting virgin to do something about it can be near impossible. When i lived at my old flat i had major problems with over subscription and it wasnt until the ISPA got involved Virgin said that they would plan relief work. It did take them 6 months to do so which took the micky a bit but it was done eventually.
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