Cable Forum - View Single Post - if my speed goes much slower it will stop

Retrovertigo · 18-03-2009, 22:53

It's a damn shame there aren't regulations in place to monitor contention issues. The "up to" nonsense needs to stop. Suppliers should be made to have an "at least" figure instead.

Quite how 20meg services and the like can be sold, yet people be told, even with stupidly low speeds, that it is "only up to" sticks in the throat. Especially as VM is probably the most expensive supplier in the country at the moment.

To be told the other night by tech support, when I complained that I was getting 80k download that "the net is slower in the evening when people use it and it gets busy" is outrageous.

18-03-2009, 22:53	#18
Retrovertigo Inactive Join Date: Nov 2003 Location: Manchester Posts: 481	Re: if my speed goes much slower it will stop It's a damn shame there aren't regulations in place to monitor contention issues. The "up to" nonsense needs to stop. Suppliers should be made to have an "at least" figure instead. Quite how 20meg services and the like can be sold, yet people be told, even with stupidly low speeds, that it is "only up to" sticks in the throat. Especially as VM is probably the most expensive supplier in the country at the moment. To be told the other night by tech support, when I complained that I was getting 80k download that "the net is slower in the evening when people use it and it gets busy" is outrageous.