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Re: *Poll added* - VM's Indian callcentre
It's not just VM's call centres, it's all of them.
I've yet to find an off-shore call centre that's anything other than bloody awful.
I've taken to taking my business away from service providers/businesses where I have problems with their off-shore centre and writing to the MD/CEO to tell them why.
I expect they don't care, but it makes me feel better.
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