As I posted in another thread, today I have been onto India for the fifth time trying to get access to my web space restored.
Each time I have gone through the same routine as they try to reset the password even though I mention each time that the last contact tried and failed, E-mail password will reset, web space will not, I need second level support to sort it out but this appears to be against their orders.
Leave it for 72 hours – 24 Hours – 36 Hours and call back if the problem has not miraculously healed itself.
Calling TS these days is a total waste of everyone's time, can't remember the last time I got through to a UK call centre but I remember the problem was fixed within a few minutes.
If it hadn't been for the TS agent one day who began “Hello, my name is Rocky”, which had me rolling on the floor, I think I would have lost my rag this past week, I had to tell him that in the UK he would be called Rocky Posonby-Smythe or some other made up poncy doubled barrelled surname.
Ah well, time to make another call, I WILL NOT BE BEATEN! .... even though I know I cannot win.
