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catweazle69 · 17-03-2009, 21:48

I was taught to believe the following with regards to broadband installation.

The wireless router should be plugged into the main BT point in the house using a splitter.
All other telephone points, sky boxes, faxes etc should also have splitters.

The other day I came across the following scenario.

New BT line installed. 1 point downstairs. Extension upstairs both professionally installed by a BT engineer. Reason for new line - Broadband.

On arrival I discover downstairs point (which I presume to be the main point) has a phone plugged in with no splitter. Upstairs point has just a phone lead plugged in (again no splitter) and on following the lead is taped along the floor around walls and doors into a room about 10 feet away where the other end has then been plugged into a splitter this has then been plugged into another splitter which has the adsl line into one point then a phone point which has then been taped all around the room into a fax machine. Excess cable (which there is a lot of ) has then been just tied up!! - The client was charged nearly Â£200 for this I quote "home network" to be installed!

Im still learning the ropes with all things installing so forgive me for my ignorance but this isnt right surely? - Unfortunately the person who done this is not contactable anymore but am I right and what they have done is wrong?

Any advice however precise or in laymans terms would be appreciated.

Many Thanks.

17-03-2009, 21:48	#1
catweazle69 Inactive Join Date: Mar 2009 Posts: 2	Broadband connection. Fact or Fantasy? I was taught to believe the following with regards to broadband installation. The wireless router should be plugged into the main BT point in the house using a splitter. All other telephone points, sky boxes, faxes etc should also have splitters. The other day I came across the following scenario. New BT line installed. 1 point downstairs. Extension upstairs both professionally installed by a BT engineer. Reason for new line - Broadband. On arrival I discover downstairs point (which I presume to be the main point) has a phone plugged in with no splitter. Upstairs point has just a phone lead plugged in (again no splitter) and on following the lead is taped along the floor around walls and doors into a room about 10 feet away where the other end has then been plugged into a splitter this has then been plugged into another splitter which has the adsl line into one point then a phone point which has then been taped all around the room into a fax machine. Excess cable (which there is a lot of ) has then been just tied up!! - The client was charged nearly Â£200 for this I quote "home network" to be installed! Im still learning the ropes with all things installing so forgive me for my ignorance but this isnt right surely? - Unfortunately the person who done this is not contactable anymore but am I right and what they have done is wrong? Any advice however precise or in laymans terms would be appreciated. Many Thanks.