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Old 16-03-2009, 21:46   #11
broadbandking
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Re: Treating old customers equally the same as new?

Quote:
Originally Posted by Tony Handyman View Post
Don’t know about them letting customers know, should try training there staff so they know and can explain it. As for Endearing myself to Virgin, I think it should be the other way around.
Shouting at the agent won't get you anywhere.
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