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Old 15-03-2009, 18:54   #21
chuzzlemonkey
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Join Date: Jul 2008
Location: West Midlands
Services: V+ TV:XL Broadband:XL Telco:XL
Posts: 796
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Re: New contract rip off

Good deal on the mobile

Its not underhand beacuse if everyone does their job properly you'll be informed of the contract on the phone. I was just making the point that if you haven't been advised on the phone at least you'll get a letter to let you know

---------- Post added at 18:54 ---------- Previous post was at 18:53 ----------

Quote:
Originally Posted by BenMcr View Post
And yet again, it is not VM policy to tie you into a contract without telling you

If an agent has done so, they need to get pulled off the phone and beaten around the head with a stick until they learn to tell people

I would certainly make a complaint
Have had this conversation at least 6 times in the last week! lol...
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