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Tony Handyman · 15-03-2009, 18:48

Right to cancel, upgraded on the internet Friday 6th no speed increase by Sunday so got in touch with VM call centre, nice man there said it had not been upgraded yet and he would sort it out.

Saturday 14th a new welcome pack arrived with new contract dated from Saturday 7th, telling me I have SEVEN WORKING DAYS? Where are my seven days the letter has taken 6 days to get to me? I just feel like VM are using cheap backhanded deceitful sales tactics, have all there sales team come from selling double glazing or time share.

At least when I take out a new phone deal I get a nice new phone approximately Â£100 worth, so I donâ€™t come away feeling like Iâ€™ve just been shafted. Twice this year I have altered my phone tariff, no change in my contract with them, just glad I didnâ€™t swap my mobile over to virgin.

15-03-2009, 18:48	#19
Tony Handyman Inactive Join Date: Mar 2009 Location: Stoke on Trent Posts: 13	Re: New contract rip off Right to cancel, upgraded on the internet Friday 6th no speed increase by Sunday so got in touch with VM call centre, nice man there said it had not been upgraded yet and he would sort it out. Saturday 14th a new welcome pack arrived with new contract dated from Saturday 7th, telling me I have SEVEN WORKING DAYS? Where are my seven days the letter has taken 6 days to get to me? I just feel like VM are using cheap backhanded deceitful sales tactics, have all there sales team come from selling double glazing or time share. At least when I take out a new phone deal I get a nice new phone approximately Â£100 worth, so I donâ€™t come away feeling like Iâ€™ve just been shafted. Twice this year I have altered my phone tariff, no change in my contract with them, just glad I didnâ€™t swap my mobile over to virgin.