Quote:
Originally Posted by Moldova
I do not see the point of still trying to defend the off shore call centres when according to the above poll 80% have voted negatively against them, you cannot defend a defeated vote.
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Lol, of course I can. Before the poll was even set up, everyone
knew what its result would be. This isn't exactly a place full of happy shiny people. The poll was to be used as a tool to prove a point but let's look at the stats: only 182 people have voted (which means well over 3.5m other VM customers haven't) and frankly, it's not even the resounding success you seem to be implying - I mean, even here in grumpyville, 20% of customers are either content or don't care.
Not even Russ, who set up the poll, has referred to it as 'successful' because it's pretty meaningless.