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AV8TOR · 15-03-2009, 15:00

It appears that this certainly is the case, although why this is the case is beyond me as all staff receive training and briefings on all bundles that are available. Even the sales system that the staff has to use encourages staff to inform the customer of the length of the contract.

You ARE joking of course try asking them about the analogue packages that some of us are stuck on.... They have no idea.

I recently upgraded my TV & was surprised to find that when I plugged my cable box in the auto tune feature found several channels that were / are not available when switching to the box alone. Upon enquiring as to why this might be I was told they were not available on my TV package, when asked what package they were on they line went dead after a brief pause.

15-03-2009, 15:00	#15
AV8TOR Inactive Join Date: Sep 2005 Posts: 28	Re: New contract rip off It appears that this certainly is the case, although why this is the case is beyond me as all staff receive training and briefings on all bundles that are available. Even the sales system that the staff has to use encourages staff to inform the customer of the length of the contract. You ARE joking of course try asking them about the analogue packages that some of us are stuck on.... They have no idea. I recently upgraded my TV & was surprised to find that when I plugged my cable box in the auto tune feature found several channels that were / are not available when switching to the box alone. Upon enquiring as to why this might be I was told they were not available on my TV package, when asked what package they were on they line went dead after a brief pause.