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caph · 15-03-2009, 13:35

Just a word of warning, I had three engineers out to sort out a similar upstream power level. Every single one of them said that they were unable to correct upstream power level issues using various excuses and every one of them left me with the same upstream power level as when they arrived.

Miraculously a few days after the last engineer visit, my upstream power level dropped from over 60 to it's current level of 55.5 - 56.5 (and I got a downstream speed test of just under 20Mb earlier today with those levels). The main thing I noticed was that my modem event log was filling up with "New UCD in effect" messages. When this happened my speed was around 1Mb (should be 20).

If it's any help, my upstream power jump (according to the engineer) coincided with my "exchange" (or whatever the correct term is) having its UBRs changed to the new units to support 50Mb broadband. It lasted for a few weeks only.

15-03-2009, 13:35	#6
caph cf.geek Join Date: Jun 2007 Posts: 563	Re: Upstream transmit Power Level Just a word of warning, I had three engineers out to sort out a similar upstream power level. Every single one of them said that they were unable to correct upstream power level issues using various excuses and every one of them left me with the same upstream power level as when they arrived. Miraculously a few days after the last engineer visit, my upstream power level dropped from over 60 to it's current level of 55.5 - 56.5 (and I got a downstream speed test of just under 20Mb earlier today with those levels). The main thing I noticed was that my modem event log was filling up with "New UCD in effect" messages. When this happened my speed was around 1Mb (should be 20). If it's any help, my upstream power jump (according to the engineer) coincided with my "exchange" (or whatever the correct term is) having its UBRs changed to the new units to support 50Mb broadband. It lasted for a few weeks only.