Quote:
Originally Posted by Tony Handyman
What I would like to know if this is common practice for Virgin?????
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Yep. some might call it deceit, dishonesty or fraud. they should be telling you about whether you are entering a new contract. not keeping quiet and hoping you sign the papers without realising.
---------- Post added at 12:57 ---------- Previous post was at 12:54 ----------
Quote:
Originally Posted by Rob M
Your original contract included broadband up to a specific speed.
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If that was the case then what happens when they give you a free upgrade. he's contracted to receive a broadband service not a speed.
if it's the speed that he's contracted to then it gives it more welly if you had any complaint of not receiving the contracted speed.