Quote:
Originally Posted by m419
I think the only reason why people dont like the indian call centre is because its outside the UK and it has nothing to do with the quality of the actual service.
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Hmmmm why do you not try because the the dialect it can take a lot longer for any problem to be resolved! or because they do not seem to be able to do a lot over in india, as regards resolving problems ie very often they fob you off i have expierienced this in the past,whilst the uk call centres are more willing to help because they find it easier to understand what you want.
One of the utility companies got so many compliants from customers the retuned to the uk,surely that cannot be just coincidence can it?.