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Tony Handyman · 15-03-2009, 11:37

I rang up to increase the speed of my broadband; my original contract was to have their broadband, TV and phone service in my house. That hasnâ€™t changed just the speed on one of the services. How can they justify giving me a new contract without notification or approval from me? That must be breaking some law, if not just common decency to a customer thatâ€™s been with them for a long time and never missed a payment.

15-03-2009, 11:37	#4
Tony Handyman Inactive Join Date: Mar 2009 Location: Stoke on Trent Posts: 13	Re: New contract rip off I rang up to increase the speed of my broadband; my original contract was to have their broadband, TV and phone service in my house. That hasnâ€™t changed just the speed on one of the services. How can they justify giving me a new contract without notification or approval from me? That must be breaking some law, if not just common decency to a customer thatâ€™s been with them for a long time and never missed a payment.