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Old 15-03-2009, 11:40   #196
richard1960
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Location: Essex
Services: vm broadband tvxl TiVo, v+ sky sports and phone.
Posts: n/a
Re: *Poll added* - VM's Indian callcentre

There are some companies who are returning to uk shores from india,a few of the utility companies i think,my bank only uses uk call centres and so does my gas/electricity company,if they can i am not sure why vm cannot!

Another interesting fact is whenever you place a call to order a product be it with vm or my mobile phone company "3",when you ring up to place the order its always a uk call centre funny that,its only later on you find out if you have any problems its overseas for you. Could it be the companies involved realise they are not popular and if you had to order through overseas call centres you may well give up or is that me just being cynical.
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