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Old 15-03-2009, 11:32   #195
Peter_
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Re: *Poll added* - VM's Indian callcentre

Quote:
Originally Posted by Kursk View Post
VM are running a business not social welfare. It is probable that the greater majority of their millions of customers never need to contact support. Some of their customers who do contact support want to bring that service to the UK where it will cost more. Is it a good business decision to ask the majority to fund the preference of a minority. No, it's not.

Xpod is right, we know where that "somewhere" is that the money will come. Your pocket and my pocket. No thanks.

Besides, you assume that the support here would be better than it is currently.
I do not see the point of still trying to defend the off shore call centres when according to the above poll 80% have voted negatively against them, you cannot defend a defeated vote.
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