Quote:
Originally Posted by Kursk
Outsourcing is likely to be saving me money. I like that.
|
Yep never mind that the support is, in my experience, pointless. It saves a few pence on the bill.
If your opinion were not so common I'd comment more, but most people would rather pay a bit less and whinge than pay a fraction more and be satisfied.
If I had an option to pay extra to avoid the offshore tech support I would without hesitation take it. They have been utterly pointless without exception in my time as a customer.