Cable Forum - View Single Post - Phone Number Porting Dilemma

meltcity · 14-03-2009, 17:27

Problem.

I have decided to cancel my new Virgin phone service (the reasons are not important for the purposes of this thread).

The phone was installed on 27 February and Virgin offers a 28 day money back guarantee. The last day I can cancel without penalty is 26 March.

I contacted BT to get the BT line reactivated and the earliest installation date they could offer is
27 March.

I am really worried that if I contact Virgin on the 26th to tell them I am cancelling the phone they will put a stop on the line and the number port will fail. It is very important that I keep my phone number.

What should I do?

14-03-2009, 17:27	#1
meltcity Inactive Join Date: Mar 2009 Posts: 2	Phone Number Porting Dilemma - Please Help Problem. I have decided to cancel my new Virgin phone service (the reasons are not important for the purposes of this thread). The phone was installed on 27 February and Virgin offers a 28 day money back guarantee. The last day I can cancel without penalty is 26 March. I contacted BT to get the BT line reactivated and the earliest installation date they could offer is 27 March. I am really worried that if I contact Virgin on the 26th to tell them I am cancelling the phone they will put a stop on the line and the number port will fail. It is very important that I keep my phone number. What should I do?