Quote:
Originally Posted by Mr_SEO
On this site I never indended to seek help from Virgin Media at all. The main purpose of this site is not seek help from virgin media employees... or is it? please clarify this for me?
|
The purpose of the site is for anyone to offer help, if they can, whoever they are. We do not discriminate.
Quote:
|
And if you really want to help customers, then go and make a forum on your own virginmedia.com site.... or get on the phones or reply to email complaints effectively...
|
That's just insulting. The Virgin staff you see on here are posting during their work breaks, i.e. in their own free time.
Quote:
|
On the site you can reply to posts promptly just because every general member of public can see them but why can't reply to my emails that i sent about nearly days ago.. or the letter. I know why, because you don't care about them because no one else can see them...
|
Who exactly is 'you'? Surely you're not suggesting that the few staff members who post here are in their spare time are entirely responsible for managing all the various official ways that Virgin talks to its customers?
Quote:
|
I'm very sorry, i;m not having a go at you at all or any other virgin media employee.... But on these kind of tactics by virgin media.
|
You are, and they aren't.
Quote:
|
I know, my posts are not going to make a huge impact on virgin media but i can assure you, changing someon's contract and then telling 3 times on the phone, oh it's our standard policy, is illegal.
|
That's as may be, but the thread has been over that several times now and several people have tried to help. Now it's just going nowhere.
Quote:
|
I wonder why so sudden cableforum started to defend virgin media employees. All I said is what I believed! and my question was not cause any individual an offense at all.
|
Wrong again. You're being really quite offensive and ignorant. Several people, including a couple of this forum's admins, have been trying to set you right on your misconceptions but you haven't been listening.
You can only go on saying 'no offence intended' for so long. There comes a point where you know you're being offensive because you have been told so.
Quote:
|
Just think why would come to this site and spend my time writing these posts?
|
I'm beginning to wonder.
Quote:
|
But after all I respect cableforum team that they allowed my posts.... thanks guys
|
Well, you've had your say and it is now very clear that this particular discussion thread is no longer being used to try to fix your original problem.
As it is now wholly off-topic I will be closing it shortly.