Quote:
Originally Posted by Russ B
Of course if you were to supply one of the team with your details we could always pass it on to our high-level contact in VM who it has to be said has given us a 100% success rate in resolving issues. I'm not saying you'll get what you want but I've never heard back from someone who's details we've passed on that VM have failed them.
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thanks Russ for the offer. I think I should wait and see untill Monday, this is what I've been advised.
But please try to understand that i'm not concerned about myself most. I'm concerned about general public. out there there're thousands of people who lost their jobs and aren't as good as us to raise their voice on internet. Those are the type of people i'm concerned about. I have no problem paying £2 extra as I have a well paid job at the moment but what about those people. I just think Virgin Media is taking advantage of people's problems and we must our bit to stop this. these kind of ridiculous strategies are being practiced by companies in order to save very little money but destroy families in these difficult times. If we as whole don't act, then no body will. Every time I ring any private or even government company, 90% chances I'll speak to someone thousands of miles away... and then that person would behave like a robot...
I know this does not have a direct link to this but if we let companies get away with these sort of tricks. Same time I have no objection to saving monies but there are standard and values we must maintain at all cost.
If today, all those jobs that serve the U.K consumers were offered to the U.K people then I can assure you we will not have any sort of recession.
Thanks..