Quote:
Originally Posted by broadbandking
So you would rather us (employees) not help you with issues you are having in which case I advise not to post on the forum for help if you don't like it.
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I'm sorry, but I think you did not read my posts.
On this site I never indended to seek help from Virgin Media at all. The main purpose of this site is not seek help from virgin media employees... or is it? please clarify this for me?
And if you really want to help customers, then go and make a forum on your own virginmedia.com site.... or get on the phones or reply to email complaints effectively...
On the site you can reply to posts promptly just because every general member of public can see them but why can't reply to my emails that i sent about nearly days ago.. or the letter. I know why, because you don't care about them because no one else can see them...
I'm very sorry, i;m not having a go at you at all or any other virgin media employee.... But on these kind of tactics by virgin media.
I know, my posts are not going to make a huge impact on virgin media but i can assure you, changing someon's contract and then telling 3 times on the phone, oh it's our standard policy, is illegal.
---------- Post added at 16:16 ---------- Previous post was at 16:09 ----------
Quote:
Originally Posted by Russ B
Utter rubbish.
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I wonder why so sudden cableforum started to defend virgin media employees. All I said is what I believed! and my question was not cause any individual an offense at all.
Just think why would come to this site and spend my time writing these posts?
But after all I respect cableforum team that they allowed my posts.... thanks guys