Quote:
Originally Posted by Mr_SEO
then why virgin media has tied me into a 12 contract without telling me? I know you going to say it was a mistake from an agent.
But to be honest general public has had enough of these nasty illegal tricks by Virgin Media....
I thought this cableforum website was mainly for general public. I don't think virgin media staff should be allowed to post in here as cableforum posts' aim to present public opinion not corporate companies opinion. And if someone is employed by Virgin Media, then of course they are going represent a company's opinion especially when they are being to reply to our posts instead of helping virgin media customers and will defend them all the way through even if it crystal clear that the virgin media company was at fault.
Well that leaves me to search for another INDEPENDENT forum. or perhaps spend a little bit of money and time create one! anyone want to join me in this good cause?
Thanks
Mr_SearchEngineOptimiser
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SEO, we're not trying to 'corporate VM opinion' by advising you that it isn't VM policy to recontract you without telling you. We're merely stating a fact.
If you choose not to believe us then that's ok.
Cable Forum is an independant forum where many members of the 'general public' come to look for help (apparently i'm not a member of the public because i work at VM?). You are being given open and honest responses to your questions and genuine advice in regards to your complaint. With all due respect, it appears that you do not like the responses that you have had, therefore are unwilling to take the advice on board? Forgive me if i'm wrong.
If you're looking to start some kind of VM hate campaign here, im afraid its a lost cause.
I will confirm one more time for you, though.
The agent who recontracted you without telling you made a mistake and due to this your original price should be honoured up until the end of the original contract period, as should your original contract end date.
Fact. Sorry.