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Old 13-03-2009, 15:07   #72
chuzzlemonkey
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Join Date: Jul 2008
Location: West Midlands
Services: V+ TV:XL Broadband:XL Telco:XL
Posts: 796
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Thumbs up Re: Virgin Media Horror - Please READ -

Quote:
Originally Posted by Mr_SEO View Post
Hi, but is it normal to change your contract without telling you. Just read first post on the first page and then you will understand why i'm complaining.
Hi.

I've read your first post time and time again, and it really is just bad customer service that you've received. VM wouldn't advise their staff to apply a new recontracting offer without informing you of it.

---------- Post added at 15:07 ---------- Previous post was at 15:06 ----------

Quote:
Originally Posted by BenMcr View Post
And you have already been told

1) No it isn't
2) It is not Virgin's policy to do that

Cimpletely right BenMcr
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