So what about every one on the lowest tiers that still get no where near the up to limit.
Been a customer for ages so I don't know about how new customers are informed but the STM limts are clearly defined by Virgin.
JJ
---------- Post added at 14:40 ---------- Previous post was at 14:34 ----------
Quote:
Originally Posted by Mr_SEO
sorry BROADBANDINGS..... but are you trying to say that Virgin Media does not offer you down grade if you don't receive that service... This is absolutely ridiculous. They should get shut down for this..... That's it, Virgin Media has gone too far with abusing customers and system... we all must do something about it.
|
Not recieving the advertised limit (STM aside) on cable is a different issue than on ADSL as it's not a function of distance to the exchange.
If you sign up to 20 meg and Virgin can't supply it after what ever fixes they try you can cancel the contract. Would this be possible on ADSL if I pay for 8meg told I should get 4 but only get 3?
JJ